Freedom of Information

FOIA – MATS list of documents

1. General and administrative documents, procedures and policies
2. Annual Reports
3. Minutes of Meetings
4. MATS Management Organogram
5. MATS Functional Diagram
6. Memorandums

Some data is available in the net on:

• ICAO – http://www.icao.int/Pages/default.aspx
• EASA – https://www.easa.europa.eu/
• TM-CAD – http://www.transport.gov.mt/
• Eurocontrol – http://www.eurocontrol.int/
• Skybrary – http://www.skybrary.aero/index.php/Main_Page

EU Legislations for SES – https://trainingzone.eurocontrol.int/clix/data/reading/EU_Legislation_for_ATM_ANS___ADR_20200305_7819259.pdf
Summary of regulatory developments – https://trainingzone.eurocontrol.int/clix/data/reading/Summary_of_EU_Regulatory_Developments_for_ATM_ANS___ADR_20200215_7770329.pdf

1. Safety, Quality and Security Section

SQSC/QUA 11-07 IMS Manual
SQSC/QUA/DDC/PROC 09-06 Document and Data Control Procedure
SQSC/SAF/PROC/SOP 43-15 Coordination Process for important Air Navigation Data
SQSC/QUA/COR/PROC 12-07 Control of MATS Records Procedure
SQSC/QUA/PROC/CPA 13-07 Corrective and Preventive Action Procedure
SQSC/QUA/PROC/CNC 14-07 Control of Non-Conforming Service
SQSC/QUA/AUD/PROC 15-07 Internal Auditing Procedure
SQSC/SAF/KMP 26-16 SQSC Section – Knowledge Management and Processes
SQSC/SAF/PROC/BRM 12-16 MATS Business Risk Management Procedure
Compliance

2. Operations Section

ATC SPINS Manual
ATC SPV Manual
Knowledge Management and Processes
Operations Document Control
LoA between OPS-TRG-HR re. UTP Roles and Responsibilities
Unit Competence Scheme
Airspace Management Change Process
Air Traffic Flow and Capacity Management Internal Procedures
Compliance to ATFM Measures
Operational Agreement between AFM and MATS on Operational Procedures for the Activation of LM Danger Areas

3. Technical Section

Technical Procedures
Technical Documents
Maintenance Schedules
Technical Work Instructions
Technical Standard Operating Procedures (SOPs)
Technical Planned Preventive Maintenance Procedures
ICT Policy
Knowledge Management and Processes

4. AIM Section

Manual of Instructions Document Control
Manual of Instructions General
Manual of Instructions Aeronautical Fixed Telecommunications Network
Manual of Instructions European Aeronautical Database
Manual of Instructions Competency & Training
Monthly NOTAM Checklist
Knowledge Management and Processes

5. Training Section

Training Documents
Unit Training Plan [UTP]
Air Traffic Control Officer Trainee Recruitment
First European Air Traffic Controller Selection Test (FEAST) Policy
Knowledge Management and Processes

6. HR and OHS Section

ADM/HR/MATS Job Descriptions 20-13
HR & OHS Knowledge Management Document
OHS policy
HR Manual
Collective Agreements

7. Finance and Admin Section

Document Control and Records
Standard Operating Procedures
Policies
Training and Competence
Knowledge Management and Processes

8. Projects Coordinator Section
• PjC Document Control

Note: Some of the information listed above is exempt from disclosure under the FOIA (cap.496) and confidential documents that pertain to MATS cannot be made public.

Public Authority	Malta Air Traffic Services (MATS)
Description of the department/directorate/entity’s structure	MATS Functional Diagram dated 12 August 2016 both attached Link: http://maltats.com/sqs/#scope-of-the-management-system
Description of the department/directorate/entity’s functions and responsibilities	Malta Air Traffic Services (MATS) Ltd. is the sole Air Navigation Service Provider (ANSP) for Malta. MATS provides air traffic services to commercial, cargo and military aircraft, including air traffic management and Communication, Navigation and Surveillance (CNS) services for aircraft flying in the Malta Flight Information Region (FIR) and delegated airspace, ensuring adequate separation and safety measures.
General description of the categories of documents the department/directorate/entity holds (including exempt documents)	Link: http://maltats.com/sqs/#freedom-of-information
Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity)	Link: http://maltats.com/sqs/#freedom-of-information
Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent	MATS FOI officer may be contacted by email: foi@mats.maltats.com or by telephone 22355429. FOI requests may be submitted by e-mail to foi.mats@maltats.com, through the FOI Portal www.foi.gov.mt via the e-ID or through the online form.
Details of Internal Complaints Procedure	An applicant whose request for information is refused, or who is otherwise not satisfied with the information provided, its format or the extension of the deadline for the submission of the notification indicating whether a request would be met or not, may address a complaint to MATS. The complaint should be addressed to MATS FOI Officer (SQS Senior Head or his designate), who shall bring the complaint to the attention of the MATS Strategic Board. The Strategic Board (responsible for complaints) shall reply to the applicant within 10 working days from the receipt of the complaint. The applicant shall also be informed that he or she may appeal the decision or otherwise address a complaint to the Information and Data Protection Commissioner in accordance with the Freedom of Information Act (Cap. 496 of the Laws of Malta). The Strategic Board shall inform the applicant of the decision taken with respect to his or her complaint, and in the event of confirmation of a decision not to release the pertinent information, shall explain the reasons thereof. Whenever the applicant’s complaint is related to the format of the information provided or to an extension of the deadline for the submission of the notification indicating whether a request would be met or not by MATS, and the original decision is upheld, the applicant shall be given an explanation as to why his or her complaint cannot be positively addressed. An applicant may also make use of the Internal Complaints Procedure to report failure to meet deadlines or to send notifications. In those cases where the request for information can be met, but has not been met within the deadlines specified by the Act, the officer responsible shall waive any applicable fees for the submission of information
Other Information	Office Hours 08:00-16:00 Mon to Fri Complaints may be submitted by e-mail to foi.mats@maltats.com, through the FOI Portal www.foi.gov.mt via the e-ID or through the online form. Important Note: MATS buildings are in a restricted area of the airport and access is restricted. Payments of applicable fees can be made in cash and cheque payable to Malta Air Traffic Services at the following address: Malta Air Traffic Services, Gate No. 4, Malta International Airport, Triq tal-Isqof, L-Imqabba MQB 9057 Requests and complaints received over the weekend and on public holidays will be addressed on the next working day
Public Authority Contact Details	Malta Air Traffic Services, Gate No. 4, Malta International Airport, Triq tal-Isqof, L-Imqabba MQB 9057 2235 5429/5440/5307 foi.mats@maltats.com

Requesting Information

A request for document/information form must be completed to ask for information from Malta Air Traffic Services. Application and Complaint forms can either be downloaded from the Freedom of Information portal https://secure2.gov.mt/foi/downloads or filled in online using the e-id.

Downloaded forms from the public are either to be submitted by email: foi.mats@maltats.com or by post in the following Address:

SQSC Office
Malta Air Traffic Services, Gate 4
Malta International Airport
Triq tal-Isqof
L-Imqabba MQB9057

Before requesting information held by MATS under the FOIA, a prior check be carried out to see if the required information is already published on the MATS website. All documentation/ information given is against a fee as indicated below.

Fees

MATS shall charge fees for access or documentation under the provisions of the FOI Act and in accordance with the Legal Notice 158 of 2010 – fees charged by Public authorities for access to documents regulations:

FIRST SCHEDULE – (Regulation 3)
Requests requiring less than two man-hours of processing	€ 5
Requests requiring at least two man-hours of processing but less than three hours	€ 10
Requests requiring at least three man-hours of processing but less than four hours	€ 15
Requests requiring at least four man-hours of processing	€ 20

SECOND SCHEDULE – (Regulation 4) – Additional fees
Photocopies and Faxes	€00.12 per page
Digital Media	Cost price of the digital medium used (e.g. disc)

THIRD SCHEDULE – (Regulation 4) – Additional fees
Inspection of up to 1 hour	€ 5
Inspection of up to 2hours	€ 10
Inspection of up to 3 hours	€ 15
Inspection exceeding 3 hours	€ 20
In the event of multiple inspection sessions, MATS shall set the fee by counting the hours the applicant spent inspecting the document

Effecting payment

Following a request for information, the applicant will be duly informed of the fees that MATS intend to charge. Applicants can affect payment of fees in respect of documents/information requested, by cheque or cash. Cash payments should be affected at the MATS Finance & Admin Section during office hours and cheques made payable to Malta Air Traffic Services Ltd.